Unfortunately, once your order has been processed, it is final and cannot be canceled or modified. Once processed, your order is handled externally and beyond our control.

We accept returns for store credit on full-priced items only. All black Friday items are considered sale and cannot be returned, exchanged, or refunded.

Once the sale ends, the discount will no longer be available. As this is our biggest and final sale of the year, we recommend grabbing your favorites now while you still can.

Each mystery bikini is handpicked for you from our full-price collection, including best sellers and new arrivals—no discounted stock or old samples. We’ll carefully review your order history to avoid sending a style you already own and aim to select one we believe you’ll love based on your preferred colours and shapes. Please note, this item is final sale and cannot be exchanged or refunded.

During Black Friday, please allow up to 5 days for your order to be dispatched due to the high volume of orders—Once dispatched, domestic orders are shipped via Australia Post, and international orders are handled by DHL. Delivery usually takes 3-5 business days after dispatch.

There will be no restocks during the sale—first in, best dressed! Make sure you secure your favorite pieces before someone else does. We’re expecting this sale to sell out...

Due to the exclusive nature of VDM The Label's collections, we cannot guarantee a restock of any designs. However, we are likely to restock our best sellers. To stay informed about the availability of your desired item, please register your interest on the product page and follow us on our social media for updates.

Yes, you can request a refund on full-priced items, excluding original shipping costs. A processing flat fee of $4.95 will also be deducted from your refund amount.

Yes, you can return an item purchased with a promo code (e.g., a welcome code) as long as it is a full-priced item. However, please note that the original shipping costs are non-refundable. Sale items purchased with a promo code are final and cannot be returned, exchanged, or refunded.

Unfortunately, sale items are final and cannot be returned, exchanged, or refunded, including during storewide sales or promotions.

Our swimwear is handmade with care to guarantee premium quality. If you have any concerns about a faulty or damaged item, please email us at admin@vdmthelabel.com, and we’ll address the issue promptly!

We accept returns on full-priced items for refunds or store credit within the US, excluding the original shipping costs. Please note, a flat fee of $4.95 will be deducted if you opt for a refund.

You have 30 days from the day you receive your order to start a return. The item must be in its original condition—unworn, unwashed, unsoiled, and with tags attached. If these conditions aren’t met, the return will be rejected, and the item will be sent back to you at your own expense.

Once we receive and inspect your return, your refund / store credit will be issued within 5-7 business days. Please remember, original shipping costs are non-refundable.

US:
Standard Shipping: Delivered within 3-8 business days for $4.95 OR free on orders over $50.
Priority Shipping: Delivered within 2-5 business days for $5.95.
Priority Express Shipping: Delivered within 1-2 business days for $30.

International Shipping: Rates will be calculated at checkout.

Worldwide shipping is available.

US:
Standard Shipping: Delivered within 3-8 business days for $4.95 or free for orders over $50.
Priority Shipping: Delivered within 2-5 business days for $5.95.
Priority Express Shipping: Delivered within 1-2 business days for $30.

International Shipping: Rates will be calculated at checkout.

Due to high demand during our Black Friday Sale, shipping times may be longer than usual. We appreciate your patience and understanding as we work to get your order to you as quickly as possible.

Please allow up to 3 days for your order to be dispatched. After that, we will use USPS for your delivery.

Once your order has been shipped, you’ll receive an email with your tracking number. If you haven’t received this email, please contact us at admin@vdmthelabel.com or use our live chat, available from 9am-5pm Melbourne AEST.

Duties and taxes will be included in the final cost at checkout.

If you’re in between sizes, we recommend opting for the larger size for more coverage and comfort. If you prefer a cheekier look, you can choose to go down a size. Keep in mind that sizing can vary by style, so it’s helpful to check our size chart and read customer reviews for additional guidance.

For specific recommendations, feel free to use our live chat or contact us at admin@vdmthelabel.com.

Cheeky styles provide the most coverage, but still less than a regular brief. This is followed by Brazilian, then thong, with G-string offering the least coverage.

For specific recommendations, feel free to use our live chat here or contact us at admin@vdmthelabel.com.

The size worn by our models is listed on all product pages. Simply go to the product and click on the "Model Measurements" tab, where you’ll find the model's details and the size they wear.

Head to our Live Chat or email admin@vdmthelabel.com so we can help you personally find your best fit! We have also created a sizing guide.

For larger busts, we recommend our classic triangle bikini or balconette styles. This includes the Blair top and Margot top.
For specific recommendations, feel free to use our live chat here or contact us at admin@vdmthelabel.com.

VDM The Label is committed to redefining fashion with a focus on sustainability, crafting swimwear that not only looks and feels good but also makes a positive impact on the environment. We use regenerated and recycled fabrics like ECONYL and Repreve, which comply with strict sustainability and quality standards. Our collections are produced in limited runs to meet demand while minimising excess. Each piece is handmade and undergoes rigorous quality checks, ensuring the highest standards. We exclusively partner with suppliers who prioritise ethical manufacturing practices. Additionally, we use biodegradable packaging made from corn starch and strive for a paper-free operation by implementing electronic invoicing and return slips.

VDM The Label is one of the pioneering brands offering reversible swimwear. Each bikini showcases a unique print or colour on one side, with a contrasting or complementary design on the reverse, enabling you to wear it both ways and enjoy two styles in one.

95% of our swimwear range is reversible, with the exception of select Balconette tops, which are non-reversible due to their wire and gathering details. All reversible items will be clearly marked with "reversible" in the product name and will include images showcasing both unique sides in the product visuals.

Once your order is processed, it is final and cannot be cancelled or changed. However, if you need to correct your personal details before the order is dispatched, please contact us at admin@vdmthelabel.com or use our live chat, available from 9am-5pm Melbourne AEST.

To ensure the longevity of your bikini, please follow these care instructions:

Washing:
Hand wash in cold water with gentle detergent.
Avoid using fabric softeners, as they can damage the spandex or elastic.
Do not wring or twist the bikini, gently squeeze the water out.

Drying:
Lay flat to air dry, away from direct sunlight and heat sources.
Avoid drying in the dryer, as high heat can shrink and damage the fabric.

We will ship your order once all items are available. If you wish to receive your available item before the pre-ordered one, please place two seperate orders

A "pre-order" allows you to purchase an item before it officially becomes available. This means the product is currently being restocked, and by pre-ordering, you're securing your purchase ahead of time. The expected availability or shipping date will be clearly stated in the product description, ensuring you receive the item as soon as it’s ready.

If your order includes both pre-order and in-stock items, your in-stock items will be secured and shipped together when the entire order is ready. If you'd like your in-stock items sooner, please place two separate orders.

VDM The Label partners with USPS for deliveries. Most orders arrive within 3-8 business days.

Duties and taxes will be included in the final cost at checkout.