Read our most frequently asked questions below! If you can't find what you're looking for, don't hesitate to reach out to us and we'll be more than happy to help.


To ensure the longevity of your bikini, please follow these care instructions:


  • Hand wash in cold water with gentle detergent.
  • Avoid using fabric softeners, as they can damage the spandex or elastic.
  • Do not wring or twist the bikini, gently squeeze the water out.


  • Lay flat to air dry, away from direct sunlight and heat sources.
  • Avoid drying in the dryer, as high heat can shrink and damage the fabric.

With proper care, your bikini will last many seasons to come!

Please also note that all our bikinis and swimwear and one pieces are hand-sewn, therefore each product is unique and may vary slightly. However, we have a highly qualified quality assurance team checking each item to ensure we maintain the highest standards possible.

In the unlikely event that you received a faulty item, we will do everything possible to resolve the issue. Please send an email to admin@vdmthelabel.com with your order number, supporting images, and a description of the problem. Our customers support team will get back to you within 24 hours.


Duties and taxes will be included in the final cost at checkout. 

Once an order is processed, the order is finalised and can’t be cancelled / changed. However, if you have made a mistake with your personal details and need help to change these before it’s dispatched, please email us at admin@vdmthelabel.com A member of our team will help you update your order details.

When you place an order for a "pre-order", it means that you are ordering an item that is not currently in stock but will be available at a later date. By placing a pre-order, you are ensuring that you will receive the item as soon as it becomes available, this date will always be listed in the product description. This allows our customers to reserve their favourite VDM bikini before it sells out again.

If you placed an order that includes both pre-order and in-stock items, your in-stock items will be secured and shipped in full when the rest of your order is ready to ship. If you want your in-stock items quicker, please place two separate orders. 


Sale items are not are not eligible for returns.

We accept returns for items that are unused, unworn, and in their original condition with all tags attached within 30 days of delivery.
If these conditions are met, you submit a return through our portal here.
Once we receive and inspect the returned item(s), a refund / store credit will be issued to the original payment method within 5-7 business days. *Please note that original shipping costs are non-refundable.*
We will gladly accept any full-priced item returned within 30 days of delivery for a store credit or refund (Please note, a flat fee of $4.95 will be deducted if you wish to choose the refund option) minus any original shipping costs.
All sale/warehouse items are final and are not returnable, exchangeable or refundable.
Please note, the items must are unused, unworn, and in their original condition with all tags attached within 30 days of delivery to be eligible for a return.


Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.


The fit of your bikini depends on personal preference. For those who prefer extra coverage, we recommend sizing up, and for those who prefer less coverage, we reccomend sizing down. Information about the piece running small or big will be indicated in the product description, allowing you to adjust your size accordingly based on your preference.


Additionally, it can be useful to check the size worn by the model, provided in the 'model measurements' section.

Feeling confident in your swimwear starts with finding the perfect fit!


We reccomend following our size guide, you can find here.


Additionally, we advise checking the 'model measurements' section for each product, which provides details on the model such as cup size, bust size & height along with their corresponding VDM size. This allows for a helpful comparison.


If you are still unsure, feel free to reach out to us at admin@vdmthelabel.com. Kindly include your measurements for bust, waist, high hip, and bottom, along with your usual clothing size. We're here to help!


Our designs are reversible, eliminating the need for padding holes, as they are intended to be worn both ways. Additionally, they are double-lined, providing substantial thickness.

Our underwire tops are the only ones with padding holes, but the padding is not included.

If you want to add padding or cups, a simple solution is to make a small incision on the inner fabric layer, allowing for the insertion of padding between both layers.

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