Shipping policy
***Please note that due to COVID-19 there may be delays to regular delivery delivery times. To help we are offering FREE STANDARD SHIPPING on orders over $50. If you require your order quickly we recommend you choose the EXPRESS SHIPPING option.
Thanks.
USA
DHL E-Commerce $11.50 USD
Please allow 7- 12 business days- please not DHL are currently experiencing delays to this normal shipping window, due to COVID if you need urgently we suggest express.
DHL Express Shipping $24.00 USD
Please allow 2-5 Business days.
CANADA
DHL E-Commerce $11.50 USD
Please allow 7- 12 business days.please not DHL are currently experiencing delays to this normal shipping window, due to COVID if you need urgently we suggest express.
DHL Express Shipping $24 USD
Please allow 2-5 Business days.
UK
DHL E-Commerce $11.50 USD
Please allow 7- 12 business days.please not DHL are currently experiencing delays to this normal shipping window, due to COVID if you need urgently we suggest express.
DHL Express Shipping $24.00 USD
Please allow 2-5 Business days.
ASIA Pacific
DHL ECommerce $11.50 USD
Please allow 5 - 12 business days.please not DHL are currently experiencing delays to this normal shipping window, due to COVID if you need urgently we suggest express.
DHL Express Shipping $24 USD
Please allow 2-4 Business days.
WESTERN EUROPE (ECommerce)
DHL ECommerce $11.50 USD
Please allow 5 - 12 business days. please not DHL are currently experiencing delays to this normal shipping window, due to COVID if you need urgently we suggest express.
DHL Express Shipping $30 USD
Please allow 2-4 Business days.
ALL OTHER DESTINATIONS
DHL ECommerce $20USD
Please allow 9 - 14 business days. please not DHL are currently experiencing delays to this normal shipping window, due to COVID
SPECIAL CONDITIONS :
Russia
All shipping addresses must be a commercial address not residential
Qatar, Oman, Papua New Guinea, Saudi Arabia, UAE
Only P.O Box Addresses
All final prices will show in USD.
*Shipping times are estimated and will vary based on your location, VDM The Label are not responsible for delays caused by incorrect information provided, payment verification process, external factors effecting our courier or factors beyond our control.
*Estimated delivery time does not include customs delays or orders held by customs officials. If this unlikely event occurs please email Admin@vdmthelabel.com and we will investigate on your behalf.
*Please check your billing and shipping information carefully before you place your order, we are unable to make changes to an order once the order has been placed including pre-ordered items.
*VDM The Label are not responsible for Taxes and duties that may be applied by customs or postal authorities in your destination country of delivery, all payment of taxes and duties are the responsibility of the purchaser.
We recommend checking your local customs website for more information.
*It is our first priority to ensure deliveries are sent as early as possible, orders placed before 12pm AEST will be shipped the same day, orders placed on the weekend or Australian public holidays will be shipped the next business day.
TRACKING
All International ECommerce orders will be shipped with DHL. Once we hand over your order to DHL and provide you with the tracking number, your items are now in the hands of DHL. You can track you package all the way to your doorstep by clicking on this link: TRACK YOUR PACKAGE
If you have any further inquiries regarding delivery times, please contact DHL here:
All International express orders will be shipped with DHL. Once we hand over your order to DHL and provide you with the tracking number, your items are now in the hands of DHL. You can track your package all the way to your doorstep by clicking on this link: TRACK YOUR PACKAGE
If you have any further inquiries regarding delivery times, please contact DHL.